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ignosis TCG — Terms of Service (Merchant Terms)

Effective date: July 12, 2026 Operated by: ignosis LLC ("ignosis", "we", "us", "the Platform").

These Terms of Service ("Terms") govern your access to and use of the ignosis TCG platform at ignosistcg.store and related services (the "Service") as a Merchant — a person or business that uses the Service to operate an online storefront and sell trading-card-game products to its own customers ("Customers"). By creating an account, clicking "I agree", or using the Service, you agree to these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind it.

1. The Service

ignosis provides software that lets you create a hosted storefront (at your-store.ignosistcg.store), list inventory, accept orders, communicate with your Customers, and purchase shipping labels. ignosis is a technology provider. We are not a party to the sales you make, not a marketplace seller, not a payment processor, not a bank, and not a shipping carrier. You are the seller of record for everything you list.

2. Eligibility & accounts

You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of your account information, for all activity under your account, and for keeping your login credentials secure. You must verify your email address to use the Service.

3. Your store and your responsibilities

You are solely responsible for:

  • Your products, listings, descriptions, prices, and inventory accuracy.
  • Compliance with all laws that apply to your sales (consumer protection, product

authenticity, export/import, prohibited items, etc.).

  • Your relationship with, and obligations to, your Customers — including fulfillment,

customer service, returns, and honoring the terms you present to them.

  • Collecting and remitting any taxes you are required to charge (see §7).
  • Providing your Customers with any legally required notices, including a privacy notice

covering how you handle their personal data (you are the controller of that data — see the Privacy Policy).

You will not use the Service to sell unlawful, counterfeit, infringing, or prohibited goods, or to engage in fraud or abuse.

4. Plans and fees

  • Plans. The Service is currently offered on a Free tier. Plan features and limits are

described in the app. We may introduce additional paid plans in the future; any pricing and terms will be shown to you before you subscribe.

  • Application (platform) fee. ignosis charges a per-transaction application fee on

the merchandise subtotal of each order: 8% on the Free tier (or as shown in your settings). Shipping charges are passed through and are not subject to the application fee.

  • Changes. Fees are non-refundable except where required by law. We may change pricing

on reasonable notice.

5. Payments (summary — full terms in the Payments & Connect Agreement)

Payments from your Customers are processed by Stripe through Stripe Connect. To accept payments you must create and connect a Stripe account and agree to the Stripe Connected Account Agreement. Funds from sales settle to your connected Stripe account; ignosis deducts only its application fee. Refunds, chargebacks, and disputes are your responsibility. See the Payments & Connect Agreement for the full terms.

6. Shipping & fulfillment

  • Platform-provided labels. ignosis lets you purchase shipping labels through our

third-party shipping provider (currently Shippo) using ignosis's carrier account, as a convenience.

  • What you are charged. When you buy a label, we charge your payment method on file

for the carrier's rate plus a per-label service fee of $0.50 (or as shown). If a label purchase fails after the charge, that charge is refunded.

  • Your obligations. You are responsible for accurate sender and recipient

information, package contents, customs declarations, compliance with carrier rules, and shipping prohibited/restricted items. Carrier terms and timelines apply; ignosis does not guarantee delivery and is not the carrier.

  • Returns/lost packages are between you, your Customer, and the carrier.

7. Taxes

You are responsible for determining, collecting, reporting, and remitting all taxes (including sales/use tax) arising from your sales. ignosis does not calculate, collect, or remit taxes on your behalf and provides no tax advice.

8. Customer data and communications

The Service stores your Customers' order information (including name, email, and shipping address) so that you can fulfill orders and communicate with them, including through the in-app Emails inbox. You are the controller of that data; ignosis processes it on your behalf and does not use it for its own purposes or sell it. Your handling of Customer data is governed by the Privacy Policy and by your own obligations to your Customers. You will not use the Emails/communications features to send unlawful spam.

9. Acceptable use

You will not: (a) break the law or infringe others' rights; (b) attempt to access other Merchants' data or breach tenant isolation; (c) probe, scan, or disrupt the Service; (d) reverse engineer or resell the Service; (e) upload malware; or (f) misrepresent your identity or products.

10. Intellectual property

ignosis and its software, design, and trademarks are owned by ignosis LLC. You retain ownership of your content (listings, logos, store name). You grant ignosis a limited license to host and display your content as needed to operate the Service. Trading-card names, images, and game content may be owned by their respective rights holders; you are responsible for your right to list and sell what you list.

11. Suspension & termination

You may stop using the Service and close your store at any time. We may suspend or terminate your account, with or without notice, for breach of these Terms, suspected fraud or illegal activity, risk to the Service or others, or non-payment. On termination, your storefront is taken down; we will make reasonable efforts to let you export your data, subject to §8 and applicable law. Sections that by their nature should survive (fees owed, IP, disclaimers, limitation of liability, indemnity) survive termination.

12. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will meet your requirements.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ignosis AND ignosis LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUES. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 3 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.

14. Indemnification

You will indemnify and hold harmless ignosis and ignosis LLC from claims, losses, and expenses (including reasonable legal fees) arising from your products, your sales, your Customers, your taxes, your content, or your breach of these Terms or the law.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated through the Service or by email, and take effect as stated in the notice. Continued use after the effective date means you accept the updated Terms.

16. Governing law & disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. The parties submit to the courts located in the State of Delaware, United States, unless otherwise required by applicable law.

17. Contact

Questions about these Terms: support@ignosistcg.com, ignosis LLC, 300 Delaware Ave, Ste 210, Wilmington, DE, United States.